Last weekend, I had the great pleasure of attending the grand re-opening of Elk Island National Park’s new Visitor Centre. It was so amazing to see the space re-imagined! Previously it was a pair of pokey buildings joined together by a dark archway. Its bathrooms had ancient brown tiles that looked dirty and dusty even when freshly cleaned, and the visitor centre had only small tinted windows that looked dark and closed. The whole thing also looked a lot like a maintenance shed; there wasn’t a real sense of arrival for new visitors. In great contrast, this newly renovated building is light and airy with an exhibit space as well as an information counter, water bottle filling station, and retail space… and a separate brand new set of gender-neutral bathrooms. (You have to address Maslow’s hierarchy of needs! You can’t underestimate the value of clean and modern bathrooms to visitor experience!)
So much thought was put in to think about this space from a staff member’s perspective (to be a positive, safe, and useful place to work) as well as a visitor’s perspective. You’ll notice some excellent displays that answer some of the most common questions asked by visitors, including stuff about visitor safety (particularly how to safely observe bison) and where the bison are. The trail map on the wall behind the info desk has something new: a heat map drawn from GPS collar data from the last several years that show where bison hang out in the park most often. Staff can also draw on the map with dry-erase marker! I think that’ll get a lot of good use. I think this space head some common questions and issues off at the pass, and will be a friendly, welcoming, and informative space that’ll set the tone for one’s visit.
I understand that Elk Island worked closely with local Cree First Nations as well as Metis groups to create some of the displays. The park also worked with a group of incarcerated Indigenous women who are part of a program to gain training and job skills while at the Edmonton Institution. Among other projects at Elk Island, the women created the star blanket (made traditionally on bison hide) that is the first thing visitor see when entering the building.
Cree Elder Melaine Campiou gifted the visitor centre the name Wahkotowin, which refers to the relationship with the land and all that live on it.
I congratulate my friends and colleagues at Elk Island, particularly Kat and Cam, for all the work they’ve done carrying this project through to completion! Kat marshaled a lot of folks witch separate skills, knowledge, and expertise, to finish a wonderful project. I was involved tangentially in some of the initial research and visioning of the exhibit, plus sourced some of the images and did a quick review of the French text for accuracy. It’s amazing to see the space fully realized in person, instead of in a draft design PDF! I definitely excitedly pointed out a few historical images to my mum.
The other exciting thing for me was to see copies of my book, Through the Storm: Canada’s Bison Conservation Story* in the flesh! They were literally hot off the press, having arrived at the park the week before. It was absolutely thrilling to see them there – and to see them being purchased! I autographed a few copies, including one for a well-respected bison expert and friend Wes Olson. I also got to ask the question “Who shall I make this out to?” for the very first time.
I had to round out my visit by heading out onto the landscape spoken of in the displays. After all, the new Visitor’s Centre is meant to be only the gateway to the park experience! My mother and I hiked out into the Bison Loop on foot. It was the early afternoon (not “bison o’clock”) so as anticipated they weren’t visible from the roadway. We spotted a lot of bison signs, including the scattered bones of a bull bison. In the end, we watched a group of cow bison hanging out at the treeline over the rise: one of their favourite spots. An excellent way to end our visit!
* You can read a free digital copy of my book on Elk Island’s website. We ended up changing the title of the print edition because at the last instant we uncovered a small print run of books on bison from the 1990s with a title that was too similar. We’ll be changing the title on the website soon. Only the cover, effectively, will change, so in the meantime you can still learn all about the history of bison conservation in Canada, and admire many archival and modern images of bison. Of course you can pick up a print copy of the book in either French or English at Elk Island’s new visitor centre!
The West Coast “winter” has really hit, meaning that more often than not my weekend days involve chilly, torrential rain. As a result, I have almost no excuses to go visit museums in the Vancouver area. This past week, I visited the Museum of Vancouver, and I wanted to highlight a few powerful panels in their new permanent exhibition that I really appreciated. The curators of c̓əsnaʔəm: City Before the Citywillingly acknowledged the damaging colonial past (and present): not just the role of the city in dispossessing Indigenous people of their land but the role that the people employed by the museum have played in furthering damaging narratives.
The panels were refreshingly blunt. Museums have a moral responsibility to combat damaging misinformation and should be able to acknowledge difficult stories of the past and how they continue to impact people in the present. I loved this panel at the doorway to the exhibit, asking visitors to mentally hang their existing misconceptions on this nail to leave them at the door, entering with an open mind.
When you first enter the exhibit, you see arrays of beautiful but practical historical artifacts and videos of modern Indigenous people sharing stories of the objects and their cultural significance. The exhibit did a good job making what could have been relatively sterile artifacts interesting and meaningful. (I have indeed seen many a museum display arrowheads and other archaeological finds in a way that only seems interesting to archaeologists and makes my eyes glaze – and I’m actually interested in the subject.)
Around the back of one of the big signs, not immediately visible upon entry, is this bit, which really struck me as a historian used to casting a critical eye on museum exhibits:
In a fascinating bit of design, this section uses historical artifacts created by anthropologists in a more racist time and displays them in a way that they are obscured by text condemning them. It doesn’t sweep that past under the rug. Instead, it forces the visitor to confront that chapter of 20th century colonialism, in which museums used their academic authority to actively promote the theft of cultural artifacts and ancestral remains, and used them to tell racist narratives and viewpoints (which weren’t even always accepted by professional scientists of the time).
It would be too easy for a museum about the history of a city to call pre-Vancouver history out of scope, but these hard-hitting histories are essential to understanding how the city of Vancouver came to be shaped over time – how it came to be the way it is today. Kudos to the curators and the work that went into consulting with Indigenous peoples and taking steps to do things right, or at least better than before.
If you are in the Vancouver area, particularly if you are a resident, I highly encourage you to visit the museum’s c̓əsnaʔəm: City Before the City exhibit and its temporary exhibit Haida Now and admire all of the beautiful objects and stories I didn’t have time to write about in this post. Most of these are best experienced in person!
Moving from working from a national park in Saskatchewan to a historic site in British Columbia, I stopped by to visit friends and family for a few days in Edmonton, Alberta. One old friend with a new face that I couldn’t miss visiting while there was, of course, the new Royal Alberta Museum. Here are my impressions.
Honestly, while I know that some people aren’t fussed by the new museum, my overall impressions were generally positive. The Royal Alberta Museum had to both build on the expectations of previous loyal visitors while still doing something innovative. I think some people are up in arms along the lines of “you spent HOW much and you didn’t even include HOLOGRAMS?? THIS IS 2018?!?!” I disagree with such sentiments. A lot of folks in the museum world are moving away from big multimedia spectaculars, because a) they cost a lot to create and maintain, and b) a lot of the feedback from the average visitors show that there is a desire from visitors for more artifacts, more of “the real thing” … AKA things you can’t get except in person at a museum. The Royal Alberta did that. They had displays of interesting artifacts that drew out parts of Alberta’s history that I didn’t know, or don’t know enough about, or things I do know a lot about but the average non-historian doesn’t. That being said, I do buy some of the critiques that there wasn’t an overall clear theme of answering the question of “what makes Alberta special?” My feeling is that they did a good job of showing individual narratives, but some of the overall narrative was a bit lost for me. Nothing is ever perfect, but I did think they highlighted a lot of messages that personally resonated with me, and I think it’s very clear that they did a good job of both consulting with Indigenous communities in what is now Alberta and incorporating that content throughout the exhibits. Kudos, too, for the use of Indigenous languages throughout the exhibits, where appropriate! They chose some truly excellent artifacts and people to tell Alberta’s history.
Let’s delve into some of the displays, shall we? I for one was really excited to see things like:
Some small town museums can come across as very cluttered. They tend to display most of their artifacts, often lovingly donated by locals, instead of doing as larger museums do: keeping the bulk of artifacts stored away for preservation or research purposes and leaving only a handful of carefully curated items on display. These small, often volunteer-run museums can provide fascinating insight into what the local community thinks are important to preserve.
As someone who is interested in material history, I am at times frustrated and at others gleeful in these types of museums. I’m frustrated because I often encounter artifacts that seem like they have an interesting story but are displayed with no context and/or in a way that’s hard for me to see (poor lighting, cluttered cases), so I may walk away feeling thwarted instead of enlightened. I’m gleeful, though, when I encounter a type of object I know something about, particularly ones I’ve only ever read about in books and had never seen in person. I often can’t help myself and start interpreting in my excitement to any hapless other visitors around me.
Such was the case in the Fred Light Museum in Battleford, Saskatchewan, when I ran into this case of porcelain teacups. I’ve never seen so many moustache cups in one place! In short, moustache cups were popular in the last few decades of the 19th century and can be described as elegant sippy cups for men. The moustaches of the Victorian era were at times large and sometimes carefully coaxed into shape by moustache wax – wax that would melt if it encountered hot liquids like tea. The addition of a porcelain bar or removable metal piece on top of a tea cup would protect the moustache from being damaged while the man drank. #Victorianproblems, am I right?
The City of Fort Saskatchewan is just northeast of Edmonton, Alberta, and was founded as an outpost for the North-West Mounted Police (NWMP) in the 1870s. The NWMP are the precursors to the famous Royal Canadian Mounted Police, or Mounties. Fort Saskatchewan recently built a historical reconstruction of its original fort and I had the good fortune to visit it this evening. The museum display panels inside the stables of the fort are well-researched, well-written, and well-designed. You cannot access the site without a guide present, but when you do get the chance the fort is well worth it! The charming and knowledgeable interpretive guide Sally Scott showed us around and spoke to us of daily life in the fort, as well as one of the infamous people imprisoned there.
My favourite anecdote of the evening.
Taxidermy Ruffed Grouse hanging in the ice house.
My favouite artifact: a hatpin made from a NWMP button.
Bison hides on the beds in the men’s quarters. (I was playing a game of “spot the bison artifacts”.)
Mountie mannequin wearing a buffalo robe coat.
My favouite artifact: a hatpin made from a NWMP button.
The story of Swift Runner, the man possessed by the Windigo spirit who ate his family.
The engaging and ever-knowledgeable interpreter Ms. Scott.
The interpreter interpreting to my friend!
A beautiful model of what the fort’s stables would have looked like.
Behind one of the photographs of a mountie’s family were these racy images…
In 2017, Canada is celebrating 150 years of confederation: being an independent(ish) country in the Western sense. However, as many First Nations and historians remind us, 2017 is not Canada’s 150th birthday, no matter how pithy the expression “Happy Birthday Canada!” is. “Canadian History” did not begin on July 1st, 1867. This summer, I want to highlight some excellent, intriguing, and thought provoking Canadian historic sites and monuments. I thought it appropriate to begin with one that really emphasizes just how far back Canada’s history goes: Head-Smashed-In Buffalo Jump UNESCO World Heritage Site. I can honestly say it’s one of my favourite museums of all time and definitely has the best name. (A distant but beloved second in the category of “historic sites with awesome names” is the Demons’ Hand Print on the Rocks Shrine in Morioka, Japan.)
Dramatic display of taxidermy bison on the top of a cliff.
This is the only tipi I’ve ever seen made of leather. Prior to the arrival of European canvas, cow bison hides were the preferred material for making tipis.
Various Blackfoot stories were projected onto rocks throughout the more traditional museum displays.
A replica archaeological dig at the base of the indoor cliff.
Head-Smashed-In interprets 6,000 years of buffalo hunting by Indigenous peoples and is comprised of the buffalo jump itself (an archaeological site) as well as an amazing interpretive centre. It tells an archaeological story, but also shares Blackfoot culture with visitors. As far as I can tell, all of the site’s interpretive guides are Blackfoot. They’re telling the stories of their own people and heritage, which is very powerful. The museum does an excellent job of weaving oral history, Blackfoot perspectives, the natural history of the region, and the archaeological record together in a cohesive, respectful, and absolutely fascinating way.
The museum building was built into the cliff itself, making it feel a natural part of the landscape. What I really love about this site is that they really give you a good sense of place. The story would not be nearly so powerful if told elsewhere. They encourage you to start your visit with a view from the top of the cliff: the top of the buffalo jump itself. Before you even read any interpretive panels or look at any historical images or artifacts, you look out at the landscape itself and get a real feel for the immensity of the buffalo jump.
While we were admiring the view, we met one of the Blackfoot interpretive guides, Stan Knowlton, who has lived in the area his whole life. He shared some amazing stories about his encounters with buffalo; rancher-owned buffalo in the area sometimes escape and he once memorably encountered a bull and a few cows at the top of the buffalo jump’s cliff. (They ran off after snorting at him.) He parsed meaning from the landscape for us, pointing out, for instance, spots where buffalo used to cross the river. We followed him inside the museum and learned some of the deeper symbolism of the Blackfoot tipi and Blackfoot place names for this region. Stan blew my mind when he made the connection between the Belly River, the Elbow River, and other sites explicit; they are all the body parts of the Old Man who is lying down on this land. For some reason I had never stitched those disparate place names together before! What I am saying is that I heartily enjoyed listening to him speak and spark connections in my mind. While the artifacts and the displays were very informative and well-designed, I always believe that it is the staff that bring really meaningful connections with visitors.
We finished our visit after the museum building closed with a walk at the base of the buffalo jump. We bought the $2 walking tour pamphlet which helped us understand what we were seeing. We stood on the spot where hundreds of bison were butchered. We saw a tipi ring that was left behind by people an age ago. We learned that while the cliffs are now “only” 10 metres high, they were once twice that tall; the ground is composed of layers and layers of buffalo bone beds, covered with dirt blown by the fierce prairie winds. We saw berry bushes in bloom which are still used by Blackfoot people today. We saw deer browsing on bushes, ground squirrels scurrying through the long grasses, marmots posing on boulders, and Northern Harriers gliding in the strong wind. The atmosphere of the wide open space was incredible. And in the distance, in some rancher’s paddock, just barely visible to the naked eye? A small herd of buffalo.
Historic sites and nature preserves are not separate, in my mind. All natural places have a history. Head-Smashed-In Buffalo Jump does an excellent job of blending history, natural landscapes, and contemporary cultures.
Head-Smashed-In Buffalo Jump is just 15 minutes West of Fort MacLeod, conveniently on your way between the city of Calgary and Waterton Lakes National Park.
My father and I visited Stratford Upon Avon only days before the celebrations of the 400th anniversary of Shakespeare’s death. The sun was shining, the swans were swimming, and the visitors were out in force.
Dominion Day Bunting: I love the word “bunting”. I find it a cheerful piece of vocabulary, although I also associate it the action of booting/kicking for some reason. These are also the colours of the British/Imperial flag, not a celebration of France or the United States, though some visitors do get confused. God save the Queen!
“A tourist’s confusion. While I was taking this picture one of the other visitors made the comment about how the bunting (Not a permanent fixture, just a Dominion Day decoration) must be an homage to the French contingent of Canada’s history. I’m fairly certain that it’s just the colours of the Union Jack and not the French flag though, especially in a province that was named after a member of the British Royalty. Princess Louise Caroline Alberta, daughter of Queen Victoria who at the time was the ‘Queen of Canada’.”
Red Brick, Red Engine: This building is one of the reasons that the man who interprets the police officer on 1905 street is often mistaken for a fireman. The interpreter this past summer kept a running tally of how many time he was mistaken for a fireman over the course of the season, and it was in the hundreds.
“The Lost Kids. When we were small kids my brother and I crawled into one of the sections of the building that was roped off to prank our mom and hide. We didn’t always consider the rules… or the angry mother… or the angry interpreters…”
A quick scenario: you’re a costumed historical interpreter at Fort Edmonton Park or another living history museum, wearing a bonnet and petticoat, sitting in front of a chuck wagon and attempting to light a fire with flint and steel. It isn’t going well. One of your esteemed colleagues used up the last of the extremely dry wood the day before and the kindling you have is slightly damp from the rain last night. You have all the ingredients for a delicious batch of drop scones, but you need to get this fire going soon or you won’t be finished in time to help out with another program that afternoon: Glee Club at MacDougall’s church, your favourite.
A visitor walks up to you, watches for a moment as you struggle with the flint and steel, making sparks on occasion which just aren’t quite catching onto your charcloth. Then, he quips: “Hey, wouldn’t life be easier if you just got a microwave?”
How do you respond? Do you acknowledge that you are in fact a twenty-first century kind of gal in costume and explain that you can’t make good scones in microwaves? Do you feign confusion, and repeat the word slowly: “micro…wave?” Do you ignore the comment and greet him as if he hadn’t said anything?
Here’s another scenario. Let’s say you are in the Alberta Government Telephones office, working as a Hello Girl: a bright young thing in the 1920s. You have just finished “training a new telephone operator” (i.e., a visitor to the park) on the switchboard, demonstrating how to connect calls, make the telephone ring, and so on, and one of the observers (why are they always young men?) calls out: “yeah, that’s great, but can it send text messages?”
You now have a few options. As I have already mentioned, I have seen people at other historic sites repeat the phrase slowly – “text… messages?” and then ask if the person has been in the sun for too long. It doesn’t matter what it is: “micro…wave?”, “eye… pod?”, “astro…not?”, etc. Personally, I feel that is a lazy way out, and it’s easy to sound more condescending than intended. I have seen interpreters do it with some success, granted, but it can easily be overused, especially if all interpreters at the site do it. However, more often, visitors get frustrated with this kind of response, particularly if they’ve heard it from the mouths of multiple people in costume that day.
The visitor may also have had a valid question that just has modern terminology; perhaps they were inquiring into how long distance phone call quality and costs may compare between 1920s landlines and cell phone reception in 2013, and by responding with feigned confusion the person in costume is shutting down their curiosity and leaving a legitimate question unanswered. The visitors may also take your inane response as a challenge and try to trick you, the costumed interpreter, into revealing that you aren’t actually from the 1920s and have been deluding yourself. (I never understood what people get of trying to do this, but be warned, it happens often enough.) In any case, feigning complete confusion causes annoyance and unnecessary confrontation on both sides. Interpreters should be continuing a conversation with visitors on mutual grounds, not shutting it down because of one anachronistic comment or word. Because how can a visitor respond to something like a flat denial?
Feigning confusion or denying what a visitor says entirely can also backfire spectacularly if it’s a concept that a person in the past would know and the visitor is genuinely trying to engage you, while in character, on the subject. For example, a few years ago I visited a small living history museum which shall remain nameless which interpreted the fur trade era. (There are quite a few such places in Western Canada, so that won’t narrow it down too much for you.) The interpreter asked me where I was from, and I replied “Edmonton”. He slowly replied “Ed…monton? Where’s that?”
“The Saskatchewan District,” was my reply. While the city of Edmonton is now in the modern province of Alberta, before Canadian Confederation when the region of Rupert’s Land was nominally under the jurisdiction of the Hudson’s Bay Company, any HBC forts along the North or South Saskatchewan Rivers were in what was termed the Saskatchewan District. This is something that most in the area during the time period he was interpreting would know, because almost all employees of forts in the West would have to pass through the Saskatchewan District at some point along those very waterways. If nothing else, it dominated maps.
“Sas…katchewan? What’s that?” Was his unoriginal response.
I was actually genuinely confused by his answer. I mean, as an interpreter he would have presumably learned something about other HBC forts… and basic geography. The Saskatchewan River would have been known by that name in the time period he was portraying. It’s as if a Canadian trucker had asked me what the Trans-Canada Highway was. You should know that simply because of your job description. It’s what you travelled on. The Saskatchewan Rivers were integral to the very job of being a fur trader during the time period this man was interpreting. So my response was something like: “Uh… it’s the largest district of Rupert’s Land? Just east of the Columbia District, and the Athabasca district? Home of Fort Edmonton, the largest Hudson’s Bay Company fort in the West?”
The interpreter continued to deny knowledge of Edmonton. Apparently he was used to asking that question, and his go-to schtick was to point out the fact that he didn’t know such modern places existed. Haha, look how oldey-timey I am! See, that response only works if you know for sure that that a place didn’t exist or wasn’t well known in the era that you are interpreting. Denying the existence of things that did exist in the past, and were common knowledge, doesn’t educate anybody and in fact promotes misinformation, not to mention frustration from the part of the visitor. It also reveals the interpreter’s ignorance of the history that he is supposed to be teaching, making me mentally fact-check anything else he said.
I had been trying to engage him, with a wink and a nod, to say that I too have interpreted the fur trade, working as an employee at a different Hudson’s Bay Company fort. We could have had an amazing conversation that way – I have done so with the interpreters at the Ukrainian Heritage Village North-West of Edmonton, who are very on the ball about sly references like that. They know their history and can run with any metaphorical conversational ball you toss them, using many otherwise innocuous visitor comments, such as where they were from, as a jumping-off point for interpretation. Even if I hadn’t been trying to engage him as one interpreter to another, spouting misinformation about the history of a visitor’s hometown isn’t terribly professional and is not only historically inaccurate but I would even say rude.
A skilled interpreter can take something like my response – “I’m from Edmonton” – and respond with something like “Ah, the jewel of the prairies! Have you lived there for many seasons? You know, some of the men in our brigades pass through there on their way to York Factory!” That could then lead into an (in-character) educational conversation about the historical links between this interpreter’s fort and the city in which I lived. I have done the same with visitors who were from Scotland – “Oh, are you new on the brigades? Many of our men are from the Orkney Islands!” – or from Montreal – “You’re not a Nor’wester are you? We don’t like them very much, unless they want to defect to the HBC.” Visitors generally respond very well to getting a bit of their own region’s history linked to the history portrayed at the historical site. Conversations with interpreters who don’t break character don’t have to always be confrontations between present and past.
Now, it’s not like every interpreter has an encyclopedic knowledge of world history and geography. But you should be aware of what is happening in your region and around the world during your time period, on a basic level, and feigning ignorance can reveal your own actual ignorance. Your options as an interpreter aren’t stick to your (confused) guns or break character entirely (and “lose”). You should not be competing with the visitor. You can remain in character without acting completely confused and denying the existence of the object or concept. In fact, having a few witty replies can trick the visitor into learning something, even when the visitor’s intentions were to be snarky or combative.
Engaging the visitors in some way is of course the goal. However, I have also seen interpreters whose comments can be seen as a personal attack upon visitors. I feel that the first interaction between an interpreter and a visitor should not be a negative one. For example, I have seen costumed interpreters chastise visitors in short-shorts for being improperly dressed in public. An historically accurate response? Perhaps. Nevertheless, one of the duties of interpreters is to make the visitors comfortable and to give them a pleasant experience. Fashion mores have changed. You should be able to bring it up, and you can do so in-character, but criticism or negative comments should be treated with care. For instance, you can wait to bring it up when prompted by the visitor about the differences between modern and historical clothing; you can be selectively blind until that point about their modern clothing. All people in historical dress are familiar with this question from people dressed in modern clothes: “Aren’t you hot in that?” (As if we need reminding.) That common question is an excellent point to jump in and talk about the practical use of the bonnet as a sun screen, and the fact that having bare skin exposed to bright sunlight can actually make you feel more hot than by having a protective layer of light cotton, or whatever you wish to discuss regarding historical clothing. (I personally love to “complain” about “old-fashioned” fashions that my historical character’s mother would have worn, and point out what makes my particular outfit fashionable by the standards of whatever era I am portraying.) Comparisons between past and present can be gentle and don’t require a verbal attack on the visitor’s fashion choices. Gentle teasing often works far better than aggressive, unsolicited comments about modern clothing.
Of course, sometimes the visitor is not trying to be polite, but instead wants to show off their wit or their superior modernity, trying to get a one-up on you, the person representing the past. Many visitors suffer from prestentism, or judging the past by the standards of the present, and will assume that everything in the past is inferior in some way to the standards of their present. Visitors may try to force you to break character by pointing out what they perceive to be anachronisms, or by making fun of a historical task you are performing that is much easier to do or completely unnecessary in the modern era. However, with some thought you can still incorporate such comments into your historical world view and make it into a learning experience for the visitor. Let’s revisit a few favourite exchanges of mine, in which I turned a snarky visitor comment into a learning moment. Assume that each of these bits of dialogue is followed by a conversation about the historical point introduced:
Recall the story about the telephone operator above: “Yes, but can it send text messages?” – to which I replied something to the effect of, “No, you would need a telegraph machine for that. This is much more modern!”
Also at the telephone office: “Don’t you have a cell phone?” / “No, this machine doesn’t run on batteries.” (The “cell” in “cell phone”, as you well know, refers to the fact that it runs off of a cell of batteries, not electricity via a cord like a land line.
These were all responses I came up with on the fly, and only had limited circulation later on – mostly when a different visitor made the same terrible joke. Even if you do have a favourite line – that aforementioned “have you been in the sun too long?” when a visitor speaks about something anachronistic – don’t rely on it too heavily. Be inventive! Come up with other phrases or jokes! Share with your fellow interpreters; even a good line can become stale very quickly if used by multiple interpreters with the same visitor.
The fact is, whether their intention is to ask astute comparative questions or to try to force you to break character, visitors by their very definition introduce modern elements into your historical site. You can answer their “modern” questions with a wink and a nod without breaking character. For example, an easy way to ground a visitor in a time period, if your park has different eras, is to make mention of specific events and dates in your conversation, so the visitor isn’t forced to ask you what year it is: e.g., “A few years ago, after the end of the war, you know,” or “We were really pleased to begin the new century with the arrival of the railroad!” Your historical bubble remains unbroken, and the visitor has received the information they wanted and needed. If you want to pursue first person interpretation, it is entirely possible to be engaging and informative to modern visitors with modern perspectives without breaking character in many instances.
In general, I would advise you to fit any anachronistic comments made by visitors into your world view without shutting the visitor down. A positive and open attitude is essential. Your response should not be the verbal equivalent of a slammed door, but an open doorway, leading to further discussion and learning. You may notice that these examples provide just such an opening for further conversation. That being said, if the visitor is genuinely being verbally combative and abusive, use your own judgement. You should feel capable of extracting yourself from the verbally abusive situation and finding a colleague; most visitors are not dangerous, but if you feel uncomfortable, don’t stay. You should be supported by your employer and feel safe at your workplace. It is your job to interpret history to visitors, not to be subjected to abusive or belligerent comments or actions. However, most often it doesn’t come to that; I would say that the vast majority of visitors I have had the privilege of meeting are genuinely interested in the past and what I have to tell them.
Costumed historical interpreters have to come to terms with the modernity of visitors and react in engaging, educational, and original ways. They may not be wearing bonnets and petticoats, but visitors by their very presence are indicating their willingness to learn history. Don’t shut them down because of an off-hand reference to Sputnik or Angry Birds.
(Incidentally, costumed interpreters have been known to make sly references to information gleaned on social media between each other in front of visitors, but in code. “I read about it in the Book of Faces,” for Facebook, for instance, or “A little bird told me,” for Twitter. A wink and a nod, folks: a wink and a nod.)
If you are a costumed historical interpreter or re-enactor, I’m sure that you have some metaphorical (or perhaps literal?) war stories to tell. Please share them in the comments below!